Professional, friendly, and fair. Jarrett has years of experience, so I trust his service and advice. I plan on upgrading some appliances soon, and someone that fixes them is probably the best to ask on what to buy - he cleary knows his stuff. I look forward to having C&M fix the ones I have for now and install new ones when I get to that point!
Jarrett rebuilt my 25 year old Subzero freezer and did a fantastic job!
Five Stars!!! C&M was highly recommended by the local Jenn Air dealer. Both Abbie and Denise were courteous and professional in handling my request for service and scheduling the appointment. The technician arrived on time and was not only very knowledgeable in the diagnosis, but extremely trustworthy in repairing only what was needed. (I was expecting two parts would need to be replaced, but he determined only one was required.) He also fixed a broken support clamp caused by a previous service company, ensuring my new icemaker was securely mounted. He then tested and verified that all issues were resolved. All at a very fair price! C&M Appliance Repair is now my first choice for any appliance issues going forward. Thank you SO much, Abbie and Jarret!!!
Came to repair my Kitchenaid Microwave. Performed various tests and concluded (correctly) it was the Magnatron. Found a reasonably price one and came following week to install (as they said they would) and works as expected. This group is small, super friendly, they call 30 min before arrival, and they arrive. They offer great value. This group gets my strongest support and we should all want groups like this to succeed. Give them a try, you wont be disappointed.
We had C&M out to service our coolers at our beer shop and they were excellent to work with from start to finish! They promptly replied to my initial service request, showed up at the time they said, did excellent work, and most importantly to me, provided superior customer service. I will be working with them for all similar needs in the future and recommend everyone do the same!
Great service! Exceptionally knowledgeable about all my appliances and very efficient. Will definitely be calling again in the future!
Exceptional service. Technician was prompt, professional and knowledgeable.
Quick response time and SUPER helpful.
From the initial phone contact through the service, the experience was a pleasure. Jarret was most professional, gracious and helpful. I recommend C&M without reservation.
Efficient, professional and done in a timely manner.
Great experience, was on time, very friendly and very knowledgeable. Explained his whole process and fixed the issue the same day. Very affordable. Would highly recommend.
Quick response, friendly communication, reasonable price, knowledgeable staff, got the job done. I m relieved we don t need a new dishwasher!
They were great. Reasonable price. Very courteous. Very nice guys.
My service was excellent. Jarret was professional arrived on time, very pleasant and got to work immediately and identified the problem. Completed the repair in a very timely matter. I felt the charge for the job was reasonable. I would use this company again. Thank you for your service.
Went out of the way to accommodate a stop at our house late Friday evening when our refrigerator was out. Jared was outstanding in explaining the situation and providing recommendations on how to resolve it.
We hired them to repair a gas stove at our church. C&M Appliance Repair came at the appointed time and charged us fairly. They even gave us a 10% discount! I will urge all our members to call them for a full range of appliance service & repair. Raymond Burnett Sr. Deacon Wesleylan Church of Deliverance
Came out because 11 yr old washer was vibrating excessively. He checked it out, adjusted a leg but couldn't do much about the vibration because the bearings are wearing out. What he was able to do did help with the vibration, the machine is just wearing out.
Very professional and excellent customer service! Came out the same day when I called to schedule an appointment. Made a courtesy call 30 mins prior to arrival to let me know they were on the way. Explained the repair details to my washing machine and how all of the parts worked together. Will definitely recommend them to friends and family for any appliance repairs!
Very professional, they explained each step they took to find the problem with our refrigerator. We will recommend them to our friends and neighbors.
They were able to come out the next day after contacting them, fixed our dryer, and did a great job explaining what the issue with our freezer was so rather than fix it, we will be getting a new one. Highly recommend them, especially due to their professionalism and honesty. Will be hiring them again for any future issues.
Professional, prompt, experienced, and thorough. Really nice guys! Grateful to have found them to fix our freezer. Will definitely call on them again as needed for appliance repairs!
Great explaining each step of repair process
Very professional and reliable company. Showed up when promised and explained the problem to our satisfaction. Would definitely hire again.
Did an excellent job in finding our squeaking of the drum on out clothes dryer. We had a quote and expected time of repair within 90 minutes. They exceeded the time to repair by at least three days. Very professional in keeping us informed throughout the entire process.
On time...under budget!! Great work!!
Extremely professional,went above what they needed to do. On time and extremely pleasant to work with.
Entire experience was positive. I reached a live person on first call, the reps showed up as scheduled, and immediately correctly diagnosed the problem as a simple blocked defrost drainage tube. They were courteous, professional, and their price was very reasonable. I highly recommend them based on my one experience.
Very pleased with c&m. Fixed our freezer.Arrived on time. Explained everything they did. Professional and friendly. Very fair pricing. I would definitely use them again . Another plus, excellent customer service via phone from coowner, Abbie. Highly recommended.
These guys are absolute appliance repair professionals! Very knowledgeable, courteous and thorough in determining and fixing the problem. I ll definitely call them again in the future when any of my kitchen appliances break down. Very reasonable pricing also, doesn t break the bank!
Everything was perfect
Good experience. They were prompt, pleasant,worked in a professional manner, and quickly solved my washer problem. I highly recommend them. I also appreciated the phones to let me know when they were coming and when they were 30 min. from my house. ( thanks Abby)
Great communication on everything from time they would show up to when in route. The crew was very professional and pleasant. Really nice folks. Worked quick, solved the problem. Excellent experience for me and they will be my go-to appliance repair choice moving forward.
Promptly on time. Quickly diagnosed and fixed problem
C&M were the first of 4 companies to call back (Thanks, Abbie!). Since the broken-off part was no longer available, Jarrett determined that a simple precise gluing would be the best solution. He and his trainee carefully took apart the door and completed the job with finesse.
Great group to work with. Very nice, knowledgeable, and fair. They had a defective part get shipped to them and handled the replacement for free which was much appreciated. Highly recommend
They fixed my oven the same day!
Very professional and they know their business. Would recommend to anyone.
The receptionist is wonderful. The repair man were neat and professional. They did an excellent job. I highly recommended them.
The receptionist/scheduler is exceptional. The repairmen were neat and respectful. They did an exceptional job and cleaned up after themselves. I will hire them for any future repairs.
These guys are honest and professional with very helpful advice. The cost is very reasonable.
Great guys, very nice and professional, good communication from all people involved including scheduling, prompt service, and washer is running great! I would use them again.
They were very professional and efficient in their work They explained every thing in detail. Even though I did not have the machine repaired, I definitely would call them again for other repairs.
They were very professional yet personable and friendly. They did a great job, letting me know what they were doing all along. I will certainly call them if I have other appliance issues!
I spoke with Abby their customer service rep initially and did not deal with the technicians as I had to go to work. Abby was wonderful and very friendly and extremely helpful. I am in customer service myself and was very impressed with her overall professionalism and outgoing personality. She is a real asset to their firm.
Expert knowledge give you all around great care.
Explained the issue to me and stayed and tested the repair. I'll use this business again.
Over the entire time I've known him he has been consistent in maintaining a balance between work and life. He has done several different projects for me and I have nothing but the highest praise for the work he has done. He is one of the best technicians and has a mindset to help others. He is trustworthy, loyal, honest and very competent in his field of work. He is a quality human being and is very knowledgeable. I would recommend him and his services to anyone.